PRIVACY
NOTICE.
This notice describes how information provided through the MILEVIA COURIERS website quotation form is handled.
1. Information we collect
When you request a quotation, we collect your name, email address, telephone number, collection and delivery locations, preferred timing, service selection, consignment description and any additional details you submit.
2. Why we use it
We use this information to assess your courier requirements, prepare and discuss a quotation, communicate about your enquiry and, if you agree to proceed, arrange the requested service. The usual lawful basis for responding to quotation enquiries is taking steps at your request before entering a contract. Some related processing may be necessary for our legitimate business interests or legal obligations.
3. Storage and access
Enquiry details are held in the website's service infrastructure. Access should be limited to personnel who need the information to handle your request. Technical hosting providers may process information on our behalf. Postcode suggestions use Postcodes.io: the postcode search you type is sent to that service, but your name, phone number, email and street-address fields are not included in those searches. If you choose to preview a route, the collection and delivery locations are opened in Google Maps in a new tab and Google's privacy terms apply.
4. Retention
Information is retained only as long as reasonably necessary for responding to enquiries, maintaining relevant business records and meeting applicable legal obligations. Specific retention periods should be confirmed in the final business privacy policy.
5. Your rights
Under applicable UK data protection law, you may have rights to access, rectify or erase personal information, restrict or object to certain processing, and complain to the Information Commissioner's Office (ICO). Rights depend on the circumstances and lawful basis.
6. Contact and controller details
For enquiries about the information you provide to MILEVIA COURIERS, email office@mileviacouriers.com or telephone +44 7578 943536. Business contact address: Northwood, London, HA6 2SP.
Contact details updated 3 November 2026. Quote requests remain subject to manual confirmation.